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Join the VIP REWARDS PROGRAM to earn points and claim exclusive rewards.
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What is the VIP Rewards Program?
This is our gift to you! You will earn points every time you make a purchase with us. These points are redeemable as an exclusive VIP Rewards member's discount.
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Why should I sign up?
When you sign up and become a VIP Rewards Member, you will be rewarded with review points, birthday points, account anniversary points, receive exclusive deals and more.
This is a massive upgrade from the VIP subscribers.
How do I start earning points?
There are many ways to earn points!
After you create your account, you will earn 1 point for every $1 spent!
You can also get additional points by following on Insta, Facebook and more! Check the 'Ways to earn points' section above.
Don’t have an account? Just sign up above!
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Where do I check my points?
Once your points are computed in our system, you will be able to view your purchasing and points history by signing into your account.
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Why are my points are less than I expected?
You will earn 1 point for every $1 spent!Â
Rewards point calculations are based on ex. GST totals.
This value earned relates to the product order value and excludes shipping and GST amounts.
How can I redeem my rewards?
You can view and redeem your rewards voucher by signing into your account.
Voucher code will automatically be applied at the check out once you click "redeem voucher".
The minimum spending criteria for using the vouchers is:
$20 Voucher - $100 minimum spend
$30 Voucher - $100 minimum spend
$50 Voucher - $150 minimum spend
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Do my points or voucher expire?
Yes. You have 365 days or a 12-month period to redeem your rewards points gained from online or in person shopping.
After rewards points are redeemed, you have 90 days to use them, otherwise your voucher/redeemed points will be lost.
This also applies to referral discounts/vouchers.
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Why are my points not showing?
Once you make a purchase or earn additional points, you should be able to see your points within 1 hour.
Birthday rewards should be in the account and ready to be redeemed the next day.
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How does the Friend Referral work?
Give your friend $15 off their first online order & receive $15.
This is only eligible if your referral is a first-time customer. The $15 voucher can be used on any purchase over $100, within 90 days of issue. Discounts excludes Virago products.
Your voucher code will be sent to your email once the referral has made a purchase.
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How do I earrn points for reviews?
There are two ways of earning points by writing a review:
-Earn 10 points by writing a Google review, please visit the our Google Business page here. Note your review name must match the name on your order.
Please note only one review per email address and name, on Google Business Profile will be eligible for points.
-Earn 10 points by writing a product review, please visit the product page on our website for your latest order and click on the 'Write a Review' button, or through our automated review* request email.
Please note only one review per email address, on any one product will be eligible for points.
*Automated email option applicable if customer email is available in the system.
Why can't I see any points when I have previously purchased items?
Trend Ripple's VIP Rewards Program have launched in 2024 and all customers who purchased from us online or in person, from February 2024, and already had a VIP subscribers account, are eligible to be awarded with purchase points.
Any customer who purchased from us from February 2024 and did not have an account but were already VIP subscribed, are eligible to these points after creating an account.
Please contact us if you have any questions or if points are not in your account.
Not a VIP yet?
Sign-up to enjoy 10% off your first order and be in the known. Create an account to unlock all the VIP Rewards Program benefits!