Shipping policy
ORDER PROCESSING AND DISPATCH
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Orders are typically dispatched within 1β2 business days.
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During peak periods (sale events, holidays), please allow extra time for dispatch and delivery.
- Once your order has been shipped, you will receive a tracking number via email. (check spam box)
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We give authority to leave parcels β if this will cause inconvenience, we suggest sending the item to a business address.
AUSTRALIA
We currently ship orders within Australia using Sendle and Australia Post for standard shipping, and Australia Post Express for faster delivery.
β€ STANDARD SHIPPING
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Flat Rate: $9 AUD
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Free Standard Shipping on orders over $200 AUD
- Estimated Delivery Time:
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Metro Areas: 2β8 business days
- Regional & WA: 5β12 business days
β€ EXPRESS SHIPPING
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Flat Rate: $19 AUD
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Carrier: Australia Post Express
- Estimated Delivery Time:
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Metro Areas: 1β4 business days
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Regional & WA: 3β9 business days
Note: Delivery times are estimates provided by carriers. Trend Ripple cannot be held responsible for delays once the parcel is in transit
INTERNATIONAL SHIPPING
All international orders are shipped via Sendle for Standard shipping andΒ Australia Post for express shipping. We currently ship to New Zealand, USA, Canada, Asia, and select European countries.
β€ STANDARD INTERNATIONAL SHIPPING
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Flat Rate: $20 AUD
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Free Standard International Shipping on orders over $200 AUD
- Estimated Delivery Time:
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New Zealand: 6β10 business days
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USA & Canada: 8β15 business days
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Europe: 10β18 business days
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Asia (Japan, Singapore, Malaysia): 6β12 business days
β€ EXPRESS INTERNATIONAL SHIPPING
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Flat Rate: $35 AUD
- Estimated Delivery Time:
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New Zealand: 3β6 business days
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USA & Canada: 5β9 business days
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Europe: 6β10 business days
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Asia: 4β8 business days
Please note: Trend Ripple does not cover any customs duties, taxes or import fees that may apply upon arrival in your country. These charges are the responsibility of the customer.
CLICK & COLLECT (Australia only)
Available for customers near our head office location in Freshwater. Please wait for an email confirmation before collecting your order. No walk-ins without confirmation.
ADDRESS CHANGES
Once your order has been placed, we are unable to change the shipping address. If the parcel has already been dispatched, you will need to redirect it via the shipping carrier.
QUESTIONS?
For any shipping-related inquiries, feel free to reach out to us at contact@trendripple.com.au OR check our FAQ page here